Field Service Management Built Around Growth
Turn Every Completed Job Into the Next One
CrewCommand combines scheduling, dispatch, estimates, and invoices with built-in review requests and automated rebooking — so your business grows without the manual follow-up.
Used by HVAC, plumbing, electrical, and home service teams across Canada
Most Field Service Ops Run on Duct Tape
Missed Follow-Ups
Jobs close and customers never hear from you again.
Disconnected Tools
Quotes in one place, payments in another, texts in a third.
No Visibility
You don't know which techs are driving revenue until it's too late.
The CrewCommand Growth Loop
Built-in automation turns every job into more jobs — without chasing anyone.
Review
Customer gets a unique link to your review landing page.
/review/[token] → redirects to your Google review URL. Track clicks.
Booking
New and returning customers book without logging in.
Public /book/[slug] page. {booking_link} in your automations.
Automation
Right message at the right time with the right links.
{review_link} and {booking_link} in SMS and email templates.
Example automations
Job completed
Thanks for choosing us! Leave a review: {review_link}, or book your next visit: {booking_link}
Invoice paid
Payment received. We'd love your feedback: {review_link}
Estimate sent
Your estimate is ready. View and sign: {estimate_link}. Questions? Reply to this message.
Up and Running in Hours, Not Months
Launch Fast
Add your pricebook, invite your team, connect Stripe payments. Go live in hours.
Run the Day
Scheduling, dispatch board, estimates, and invoices — all in one place.
Close the Loop
Automations send review + booking links the moment a job is done.
One Platform, Three Pillars
Run the Day
Easy scheduling, dispatch, estimates, and payments — all in one place.
- •Jobs and dispatch board
- •Calendar scheduling
- •Estimates and invoices
- •Pricebook and templates
Grow the Business
Automated review requests and booking links — built-in momentum that captures repeat business.
- •Review request flow
- •Public booking by slug
- •SMS and email automations
- •Customer portal
Control & Clarity
Role-based permissions, tech KPI tracking, and reports that actually get used.
- •Roles and permissions
- •Tech KPI and performance
- •Reports and filters
- •Customer communication log
Built for the Trades
Whether you run one crew or fifteen, CrewCommand fits your trade.
Plumbing
Emergency calls and same-day expectations
HVAC
Seasonal spikes and dispatch chaos
Electrical
Quotes that take too long to send
Drain & Sewer
Same-day and after-hours demand
Pest Control
Recurring service schedules
Painting
Estimates that go stale
General Home Services
Many small jobs and one-off requests
What's Live Today
Not a roadmap. Outcomes your team gets from day one.
Estimates with PDF and e-sign
Professional estimates from your pricebook, generated as PDFs, sent to customers. E-sign on the portal, no paper, no chasing signatures.
Jobs, dispatch board, and calendar
Full job lifecycle, Kanban dispatch by status, and a week-view calendar so you see the day and avoid double-booking.
Invoices and Stripe payments
Create invoices from the pricebook, send with payment links. Get paid faster with Stripe; record payments in one place.
Automations (email and SMS)
Event-driven messages via Resend and your SMS provider. Customizable templates with variables so every touchpoint stays on brand.
Customer portal and public booking
Token-based portal for estimates and invoices; public /book/[slug] so new and returning customers can request service without logging in.
Review request flow and variables
Dedicated /review/[token] landing page, redirect to your Google review URL. Use {review_link} and {booking_link} in automations so follow-up is consistent.
Communication log per customer
See what was sent and when. One Communications tab on each customer so you never wonder if the reminder went out.
Team management, permissions, and tech KPI
Invite users, set roles and granular permissions, assign departments. Per-tech revenue and job counts so you know who’s driving results.
Simple Pricing, No Contracts
All plans include the Growth Loop — reviews, booking, and automations built in.
Core
$69/mo CAD
Up to 3 users
Most popular
Growth
$179/mo CAD
Up to 5 users
Scale
$310/mo CAD
Up to 8 users
Ready to See CrewCommand in Action?
Book a 20-minute demo and see how the Growth Loop works for your trade.
No pressure. No long contracts. Canadian support.
Common Questions
- Will my team actually use it?
- CrewCommand is built for how field teams work: dispatch board, calendar, and job status are front and centre. Technicians get clear assignments and notifications; dispatchers see the day at a glance. We keep the workflow fast and focused so adoption stays high.
- How fast can we launch?
- Most teams are live within days. Sign up, add your pricebook (or use a trade template), invite users, and start creating jobs. No long implementation or custom dev. Our onboarding and support are there to get you running quickly.
- Does it replace my current tools?
- CrewCommand covers scheduling, dispatching, estimates, invoices, payments, customer portal, and automations. Many teams replace separate scheduling, invoicing, and booking tools. QuickBooks integration (Growth and Scale) keeps your books in sync. We don’t replace your accounting software; we plug into it.
- How do reviews and booking work?
- Review requests use a unique link per customer that lands on a simple page, then redirects to your Google review URL. You can track clicks. Public booking uses a /book/yourcompany-style page where anyone can submit a request (no login). Both {review_link} and {booking_link} are available in your automation templates so you can drop them into SMS and email.
- Can I control permissions?
- Yes. You get roles (owner, admin, dispatcher, technician) and seven granular permissions you can toggle per user (e.g. manage customers, view reports). You can also assign users to departments. So you decide who sees what without sharing one login.
- What about texting compliance and opt-out?
- We support opt-out language in your SMS templates and encourage respectful frequency. For Canadian senders, we use CASL-aware phrasing in our guidance (we don’t give legal advice). SMS is an add-on; usage may be subject to provider and volume terms.