About CrewCommand
Built by field operators for the crews who keep cities running.
We design field service management software that reduces dispatcher stress, keeps technicians informed even offline, and delivers customer-ready paperwork without spreadsheets.
Field-tested impact
10,000+
Technicians orchestrated daily
42,000+
Jobs coordinated each week
21 days
Average go-live
98%
Customer satisfaction
Why we built CrewCommand
Operations over hype
We obsess over dependable schedules, verifiable job data, and paperwork that impresses customers. Every release answers a real dispatcher or technician request.
Started on job sites
Founders ran HVAC, electrical, and facility maintenance crews. CrewCommand is the field service management software we couldn’t find—calm, intentional, and trustworthy in front of customers.
Operators + engineers
Product, design, and engineering sit in ride-alongs, dispatch shifts, and finance closeouts before shipping features. We build from lived workflow pain, not guesswork.
Deliberate growth
We onboard a limited number of contractors per quarter so each receives a dedicated rollout pod, Slack channel, and solutions architect.
How we build
Principles guiding every release
These principles shape product, security, and customer success decisions.
Crew-first calm
Dashboards prioritize the next action, not vanity charts. Every interaction reduces radio chatter.
Honest workflows
We model the actual steps: job intake → dispatch → mobile → finance. No black-box automations.
Security + trust by default
Single-domain multi-tenancy, company-scoped branding, and SOC 2-ready RLS guardrails.
Partnership mindset
You work with the same crew from kickoff through iterations. No handoffs to anonymous support queues.
Roadmap highlights
Shipping in lockstep with field teams
2022
CrewCommand founded
Initial HVAC-focused dispatch board + technician console.
2023
Trades expanded
Plumbing, electrical, roofing, facility services, pest control playbooks.
2024
Mobile + notifications
Offline console, push notifier Edge Function, customer-ready PDFs.
2025
Enterprise confidence
Single-domain multi-tenancy, dynamic branding, feature flags, SOC 2 readiness.