Resources

Field service playbooks, training, and support in one hub.

CrewCommand customers launch with a full resource library: implementation plans, role-based training, and community sessions that mirror real dispatch rooms.

What’s inside

Trade-specific launch kits

Import templates for customers, jobs, assets, and pricebooks—plus KPI dashboards to prove ROI in 30 days.

Role-based training

CSR scripts, dispatcher SOPs, and technician micro-lessons covering offline mode, media, and approvals.

Office hours + community

Live Q&A with operators running hundreds of crews on CrewCommand. Bring your oddball workflows.

Community office hours

Learn directly from other dispatch and field leaders.

Dispatch roundtable

Weekly call covering scheduling tactics, escalation playbooks, and SLA guardrails.

Technician council

Mobile-first best practices: media capture, offline workflows, and customer updates.

Finance + ops sync

Closing jobs faster with estimates → invoice workflows and ERP exports.

Sessions are recorded and shared inside the resource portal within 24 hours.

Downloadable kits

Every template we use internally is yours.

Go-live readiness checklist (week-by-week plan)
ROI + utilization calculator for field service operations
Technician mobile SOP template (PDF + editable sheets)
Customer-facing estimate + invoice style guide

Need a custom workbook? Email resources@crewcommand.app and we’ll share it.

Need hands-on help?

Our rollout + support crews stay with you after launch.

Dedicated Slack/Teams channels, quarterly workflow reviews, and 24/7 escalation for mission-critical incidents.

Response time < 1 business hour Same crew handles rollout + support

Next step

Share your workflows

Send us your dispatch board or estimate PDF and we’ll recreate it live.