Product
Everything your crews touch in one platform.
CrewCommand replaces the patchwork of point solutions with a calm command center. Scheduling, mobile workflows, assets, and reporting stay connected so every team sees the same truth.
Scheduling & dispatch
Live board shows availability, certifications, tooling, and SLA risk. Drag a job and every device updates instantly.
- Crew filters by trade, certification, or geography
- Route optimization + customer ETAs included
- Dispatcher guardrails for SLA, overtime, tooling
Field execution
Technician console works offline, captures media, and keeps dispatch in sync with a single source of truth.
- Offline-friendly checklists, notes, and signatures
- Push alerts when dispatch edits a job
- Role-aware task lists so helpers + leads stay aligned
Assets & inventory
Fleet readiness, tool assignments, and warehouse stock stay linked to jobs so crews roll with the right equipment.
- Vehicle/asset health + downtime tracking
- Tool ownership + transfer workflows
- Kits + BOMs tied directly to work orders
Compliance & governance
Audit-grade logging, approvals, and document control ensure every change has proof for customers and regulators.
- Per-company RLS + role-based permissions
- Digital approvals for pricebooks and change orders
- Immutable timeline of every job event
Lifecycle orchestration
Run the entire day without switching tabs
1
Intake
Jobs, maintenance requests, and forms land in one queue with zero re-entry.
2
Plan
Schedulers match crews, assets, and parts with drag-and-drop boards.
3
Dispatch
Live ETAs, push alerts, and customer messaging travel with each job.
4
Execute
Technicians run SOPs, capture proof, and complete documents onsite.
5
Close & report
Estimates convert to invoices, follow-ups auto-generate, reporting stays live.
Command board
Map + timeline views, SLA highlights, crew load forecasting.
Technician console
Offline-capable mobile workspace with photos, notes, and signatures.
Workflow templates
Reusable SOPs with conditional logic, approvals, and automations.
Intake & inbox
Phone, portal, and email requests unified with smart assignment rules.
Integrations
Fits into your existing stack
REST + webhook APIs, Zapier recipes, and prebuilt connectors move data to accounting, collaboration, or BI tools without brittle scripts.
Accounting & ERP
QuickBooks, Sage, NetSuite, Vista
Collaboration
Slack, Teams, SMS providers
FAQs
Answers for operations leaders
Can we map CrewCommand to our existing workflow?
Yes. Boards, checklists, approvals, and automations are configured to match how your dispatchers and techs work today, then iterated with your leads.
Do technicians need perfect connectivity?
No. The mobile console queues updates offline and syncs automatically, so crews can finish paperwork in basements, tunnels, or remote sites.
What data can we export?
Every job, asset, and financial object can be exported or synced via API/webhooks. Many customers push data to their BI or data lake nightly.